Wass active 100 pint game this evening- CD have not paid up winnings

[stepgen]

CD have as of 12 midnight 25/11/07 failed to pay up for this evenings game the wass active 100 point buy in. First of all they put on the wrong type of game (Omaha instead of no limit holdem) and now whis. But so far their support has told me and Welshy that according to them we have all been paid.

[novi]

Wass active 100 pint game this evening- CD have not paid up winnings


Were you dreaming or wishing when you wrote the title to this thread out hun LOL

[welshy77]

Originally Posted by novice49

pint game this evening- CD have not paid up winnings


Were you dreaming or wishing when you wrote the title to this thread out hun LOL

must have been the 100 pints we had while we was on with cd support... and what a crock of shit they are... you have been paid for winning the "wassonline active point buyin".. ok i said.. can you tell me what my balance is as of this precise time? yes yr balance stands at £xx ... so i said to them " does that add up to you?" " if my balance is £xx and i was supposed to have been paid $40 for winning my balnce should now have £20 more on top near enough" .. i then get the response " you will have to email support about this problem".. i am by now rather fed up as spent an hr and half chatting with them... was left to wait for over half hr with no response.. i told them " cd support is as good as my attempt at d.i.y" and that is rather lame lol

so now i await a response to my email to them, and have also told them that i think that the members of this forum that have been affected by this should be compensated in some way for the hassles of this shite

[welshy77]

Im fuming at this reply that i just received from cd poker with regards to last nights cd active points game there... now i know the only time we ever get paid out in tokens is for the thursday buyins so as far as im concerned we should have been paid out in cash as there was nothing advertised at the beginning of the game to state that we was being paid any kind of token for winning... so now what have cd done... well they have passed the buck yet again and told me i have to contact the admin or site owner and ask them what is going on, this only gives us more reason to DUMP CD FOR GOOD.. what a fekking joke of a site it is gettin worse and worse... here is a copy of the email they sent:


Dear Adrian,

Thank you for contacting CD Poker.

This is Nikki from the Support Team.

Hi Adrian, we appreciate your effort in clarifying this matter with us.

We have further reviewed your game sessions and found that you have indeed won
£19.42 ($40) worth of physical prize in the tournament wassonline active point
buyin.

However, please be informed that this £19.42 prize was not added on your account as this could be in form of a seat to the next event or any sort of compensation coming from your affiliate.

We strongly suggest you to contact your affiliate to learn more about the physical you have recently won.

Email: support@wassonline.com

On the other hand, we are sorry if our Online Support Team was unable to assist you. Please note that it was not our intention to pass our responsibility to our colleagues. Please understand that we have proper channeling and support protocols followed to ensure that your concern is being directed to the best department that could assist you.

We thank you for your understanding and continued support.

Should you have any questions or concerns, please do not hesitate to contact the CD Poker Support Team. We are available 24 Hours a day, 7 days a week.

With Best Regards,

CD Poker

[alan292]

this has been posted for an hour and noone has anything to say......i would be unhappy too....

[bubblesx2]

ive only just read this - ill be on msn now hun

[novi]

Ive never played at CD poker so not really sure what you are all talking about. However I do remember being at Jupites when she was talking to live chat there at CD poker and I remember she was just hitting brick wall after brick wall and that was enough for me not to bother with the site. I hope you all get your troubles there sorted out.

The same shit on me. First of all i hadnt noticed it but then saw that my account is not credited with my 7th place prize 7.5$
I tried to contact online support but he said thats all ok. I wrote a letter to support@cdpoker.com but havent got an answer.
Just I've noticed this thread and see that all have the same problems.
What should we do?

[borodave74]

I thought iId play the 100 point game last night - oh boy what a fuck up CD still is.

The lobby said NLHE, so of course we started playing PL Omaha! I knew something was up when the third card was dealt to me face up! Then we had sit-outs! WTF! One even reached the FT!

So I also cashed, wahey Cille, an entire $6, and no I haven't got it either.

Simple, drop CD.

Play these games on the new wass site, open to EVERYONE.

[Cille]

Originally Posted by borodave74

So I also cashed, wahey Cille, an entire $6, and no I haven't got it either.

erm......... I dereged yesterday because of the storm outside but i did get to see that it was Omaha......... and I DON'T play omaha so I am pretty glad the weather was bad