SO I THINK ITS GENUINE BUT NOT SURE ABOUT THE RETURN ADRESS M8
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STOKE 2007 SAT NIGHT LIVE GAME 5TH PLACE ( i got fudgied lol )
LIVE IN FEAR WELSHGITS HERE ..19 + A HALF WASS WINS CHASING PASTIE+ KAT. 1/2 WIN 30/9/08 PROUD FULL TIME MEMBER OF THE BULLS TEAM R.I.P DAD ALWAYS ON MY MIND ........
SO I THINK ITS GENUINE BUT NOT SURE ABOUT THE RETURN ADRESS M8
thanks to all who have responded to this...i think if we all have them its probable the email is genuine..but as git has said emailing the reply to support sounds like a tops idea....
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if i had to explain you wouldnt understand
wass wins-----20...BRL winners May - July- August
OOTFUREVENGE on WASSPOKER
it will still work until november 1st your account .ive had the same email .as yet i havent sent them the scan of the bill but now i know you all have had it i suppose i will.it has to be sent via email or post i think(nothing to click on there website). any recent bill with your name and same address will do i think its to prove you still live there due to new regulations to stop fraud
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stop stealing my blinds trish LIVESTRONG
I have also had two e mails over the last two days asking for the same information as all of you, I was a bit worried but after reading your replies I think all your advice is very helpfull, I will send them my details and see what happens, Im not sitting on a telephone if thats how long it takes for somebody to answer a simple question. lol. thankyou all for your opinions.
Location: Gozo, Small island off the coast of Malta
Posts: 63
Quote:
Originally Posted by alan292
has anyone else recived this email from neteller regarding verification of their account...i recived the same email from the same email address last month,i responded via the email sent...i think that may have been a "DOH" moment......i also verified my bank details at the neteller site....the reply from the email said the pics were not clear enough,but the action i took within the neteller site was successful...i have even withdrawn funds from neteller without any probs...
now this morning i opened my emails and there are 2 from the same email i had before...one yesterday and one this morning....2 in succession makes me suspicious...here is a copy of the email...
Your account requires immediate attention
From:
communications@neteller.com
Sent:
12 October 2008 05:06:53
Reply-to:
noreply@neteller.com
To:
Dear Alan,
NETELLER is required to perform periodic reviews on all accounts to ensure we have up-to-date records on file. According to our records your account has not yet been validated, and in order for you to continue enjoying NETELLER’s services, we need you to submit the documents to us by November 1, 2008. If we have not received updated documentation from you by this date, your account will be temporarily suspended until it has been updated.
Check out our website for more information on why we need you to submit new identity documentation.
How to validate your account
Validating your account is simple. All you need to do is email two documents to validate@neteller.com.
Just follow these 3 easy steps and we’ll do the rest.
Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued ID card, driving license or passport that clearly displays:
Document number (ID number, license number, passport number), your full name and date of birth
No black/blurred portions (all details must be in focus)
All four corners of the document (i.e. no cropping)
Expiry date that has not passed
Front and back of the ID card or license
Verify your address
Provide one digital photograph or scanned colour copy of a paper utility bill or paper bank card/credit card statement that clearly displays:
Your name and address
An issue date within the last 3 months
All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone, heating, water, electricity, cable TV, internet and municipal government correspondence.
Email your digital photos or scans as attachments to validate@neteller.com.
You must send these items to us using the email address registered with your NETELLER account or we will be unable to process your documents. Click here to see samples of acceptable documents.
The NETELLER Payment Network
EMAIL SECURITY ZONE: This email was sent to by NETELLER. To learn more about NETELLER's industry leading security, click here.
I've had the same email (4 times so far) and sent 2 messages explaining that i have no scanner or digital camera but i could telex the details......no reply....
Not impressed with their customer service.
Stilll...took all my money out of there and imagine they will lose lots of customers with this attitude.
LIVESTRONG
...i also verified my bank details at the neteller site....the reply from the email said the pics were not clear enough,but the action i took within the neteller site was successful...i have even withdrawn funds from neteller without any probs...
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